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Accounts Receivable Analyst with German

Candidatul ideal
Very good language skills both written and spoken in German English as a second language is required Experience in activities that imply front office or/and back office activities is a plus Previous experience in a similar environment is an advantage Very good interpersonal skills and ability to work in a team Professional approach to work and positive attitude Capacity to work with deadlines Good organizational skills Good practical knowledge of MS Office toolsDescrierea jobului
Updates the customers’ accounts details and makes sure all records are accurate Prepares credit notes and transfers payments requested Provides timely updates of outstanding collection per company Collects the aged debt of the assigned portfolio by providing also customer satisfaction Maximizes cash flow by minimizing bad debt by ensuring invoices are paid in full and in accordance with the agreed payment terms Suspends due to non-/ late payments Assesses accounts in order to release the blocked orders Contacts the customers in order to obtain the necessary information requested for the risk assessment decision Offers technical support for process assistants Reinforces communication within team leaders and process assistants Ensures fluency of activity in the absence of team leaders Provides support to team leaders and offer advice on process related issues Addresses escalated queries from the process assistants Assists team leaders in process improvements Manages the technical process related to his/ her line of activity Monitors the implementation of both existing and new company proceduresDescrierea companiei
Office Depot is the number one reseller of workplace products and services in Europe, active in 30 European countries, with subsidiaries in 14 of them, including Romania. Our two main brands, Office Depot and Viking offer our customers a very wide range of stationary items and office equipment, which need to be paid either once orders are placed (payment upfront) or according to agreed payment terms (payment at a later date/ invoice payment).In Cluj-Napoca, Office Depot is a Shared Service Center responsible for processes such as Credit and Collection, Cash Application, Accounts Payable, Project Management, Master Data Management, Data Management Services and e-Business throughout 12 European countries, in 6 foreign languages. With an amazing team of over 400 associates, we have a large variety of roles in which you can contribute to the success of the business and also have fun. Join our team! Visit our website:

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